Shipping policy

1. Shipping

Orders are typically prepared within 1-3 business days, excluding weekends, public holidays and exceptional closure periods.

Delivery estimates are shown at checkout and vary depending on the destination and the shipping service selected. These estimates are provided for guidance only and may be affected by carrier delays, weather events, local delivery conditions or other circumstances beyond our control.

Shipping charges are calculated at checkout based on the delivery destination and the selected service level.

Customers are responsible for ensuring that all shipping details are complete and accurate. Masullo1932 cannot be held responsible for delays, failed deliveries, or additional costs arising from incorrect, incomplete, or outdated address information.

2. EU shipping

Orders delivered within the European Union are shipped without additional customs duties or import taxes being charged to the customer at delivery.

The final price shown at checkout includes applicable taxes and shipping charges for the selected destination and service level, unless expressly stated otherwise.

Delivery within the European Union is handled by the carrier selected at checkout or by another suitable carrier appointed by Masullo1932.

3. Extra-EU shipping

Orders shipped outside the European Union are dispatched on a Delivered At Place (DAP) basis.

This means that customs duties, import taxes, customs clearance fees, brokerage charges, carrier administration fees and any other charges imposed by destination-country authorities or carriers are not included in product prices, shipping charges, or checkout totals.

These charges are determined by the destination country and remain the responsibility of the recipient. They may be collected by the carrier, customs authority or appointed broker before or upon delivery.

If local customs authorities or the carrier require additional information to complete customs clearance or delivery, the customer is responsible for providing it in a timely manner.

Masullo1932 cannot control or predict customs processing times, import charges, or local clearance procedures.